Returns & Exchanges
Due to the intimate nature of our reusable period products, we offer a 60-day Satisfaction Guarantee to ensure you find the perfect fit for your cycle. If you are not completely satisfied with your purchase, we provide easy returns and exchanges to help you transition to sustainable care with confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging; please note that for hygiene reasons, only unused and unopened items qualify for a full refund, while used items fall under our trial guarantee.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to your package, ensuring any previous delivery labels are covered.
- 4.Receive Refund or Credit
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.