Frequently Asked Questions
Everything you need to know about switching to sustainable period care.
How do I choose the right size for period underwear?
We recommend choosing your standard trouser size for the best fit. If you are between sizes, we suggest sizing up for maximum comfort during your cycle.
How do I wash and care for my reusable products?
Rinse in cold water immediately after use until the water runs clear. Machine wash on a cold, delicate cycle without fabric softener, and hang to dry. Avoid tumble drying to preserve the waterproof layer.
How long do the reusable pads and underwear last?
With proper care, our reusable products are designed to last between 50 to 100 washes, typically providing 2 to 3 years of reliable protection.
What is your return policy for hygiene products?
Due to the intimate nature of our products, we cannot accept returns on opened or worn items. However, we offer a 30-day 'First Pair Guarantee' where you can try one pair and return it for a refund if it's not right for you.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Are your products chemical-free?
Absolutely. All our fabrics are OEKO-TEX certified, meaning they are free from harmful chemicals, PFAS, and silver treatments, making them safe for your body and the planet.